DrCleanish

Last updated: 17th March 2026

DrCleanish Limited (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Notice explains how we collect, use and protect personal data when you use DrCleanish.com, contact us, leave comments, create or use a training account, or complete quizzes or assessments through our website.

We use personal data to run our website, manage training accounts, administer quizzes and assessments, respond to enquiries, maintain security, and — where you consent — understand website usage through analytics.

Who we are

DrCleanish Limited is the controller of personal data collected through this website.

If you have any questions about this Privacy Notice or how we use your personal data, please contact us:

  • Email: contact@drcleanish.com
  • Postal address: 71-75 Shelton Street, London WC2H 9JQ

The personal data we collect

Depending on how you use our website, we may collect the following personal data:

  • your name;
  • your email address;
  • your username or login details;
  • information you submit in forms;
  • information you include in comments;
  • quiz, assessment or training responses;
  • your IP address;
  • browser and device information;
  • login activity and account usage information;
  • website usage information collected through analytics tools.

We only collect personal data that is relevant to the purpose for which it is used.

How we collect your personal data

We collect personal data when you:

  • contact us by email or through our website;
  • leave a comment on our website;
  • register for or use a training account;
  • log in to the training area;
  • complete a quiz, survey or assessment through our training system;
  • browse our website;
  • accept optional analytics cookies.

How we use your personal data

We may use your personal data to:

  • respond to enquiries;
  • provide access to training content and training accounts;
  • administer quizzes, assessments and related records;
  • manage website comments;
  • maintain website security and prevent misuse;
  • improve website performance and user experience;
  • comply with legal obligations;
  • establish, exercise or defend legal claims.

Our lawful bases for using personal data

Under UK data protection law, we rely on one or more of the following lawful bases:

  • Legitimate interests — to operate, secure and improve our website, services and training systems.
  • Contract — where processing is necessary to provide training access or related services.
  • Legal obligation — where we need to comply with the law.
  • Consent — where required, such as for optional analytics cookies.

Comments on our website

If you leave a comment on our website, we may collect the data shown in the comments form, together with your IP address and browser user agent string, to help detect spam and maintain site security.

If you choose to save your details for future commenting, WordPress may store cookies in your browser so you do not have to enter those details again next time.

Training accounts, quizzes and assessments

If you create or use a training account, we may process your account details, login information, progress, quiz results, assessment responses and related records so that we can provide and manage training services.

This may include content submitted through training tools such as quizzes, knowledge checks, surveys or assessments.

We use this information to deliver training, maintain records, monitor participation and support administration of the training area.

Security and reCAPTCHA

We use security tools to help protect our website and training login area from spam, abuse and unauthorised access.

This includes Google reCAPTCHA on the training login page. reCAPTCHA may collect hardware and software information, device and browser data, IP address, and user interaction data for security purposes.

reCAPTCHA is used to help distinguish legitimate users from automated or malicious activity.

Analytics

We use Google Analytics to help us understand how visitors use our website and improve its performance and content.

Analytics information may include pages visited, approximate location, device information, browser information and how users interact with the website.

We only use analytics cookies where the user has given consent, where consent is required.

Cookies

Our website uses cookies and similar technologies. Some cookies are necessary for the website to function properly. Others, such as analytics cookies, are optional and should only be used where the user has given consent.

For more information, please see our Cookie Notice.

Sharing personal data

We may share personal data with trusted service providers who help us operate our website, training systems or related services, where necessary.

This may include providers that support:

  • website hosting;
  • website maintenance and security;
  • analytics;
  • spam prevention and login protection;
  • training and quiz functionality.

We require such providers to process personal data appropriately and only where necessary.

International transfers

Some of our third-party service providers may process personal data outside the United Kingdom. Where this happens, we will take steps intended to ensure an appropriate level of protection for personal data in accordance with applicable law.

How long we keep personal data

We keep personal data only for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, regulatory, tax, accounting, training administration or reporting requirements, and to resolve disputes or enforce our rights.

Retention periods may vary depending on the type of data and the purpose for which it is used.

Your data protection rights

Depending on the circumstances, you may have rights under UK data protection law, including the right to:

  • request access to your personal data;
  • request correction of inaccurate or incomplete personal data;
  • request erasure of your personal data;
  • request restriction of processing;
  • object to processing;
  • request transfer of your personal data in certain circumstances;
  • withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details above.

You also have the right to complain to the UK Information Commissioner’s Office (ICO) if you believe your data protection rights have been infringed.

Changes to this Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in the law, our services, our website, our plugins or our data practices.

Any updates will be posted on this page and the “Last updated” date will be revised.